{"meta":{"title":"Contacting GitHub Support","intro":"Use the GitHub Support portal to contact GitHub Support when you need help troubleshooting issues.","product":"GitHub Support","breadcrumbs":[{"href":"/en/support","title":"GitHub Support"},{"href":"/en/support/contacting-github-support","title":"Contacting support"}],"documentType":"category"},"body":"# Contacting GitHub Support\n\nUse the GitHub Support portal to contact GitHub Support when you need help troubleshooting issues.\n\n## Links\n\n* [Getting your enterprise started with the GitHub Support portal](getting-your-enterprise-started-with-the-github-support-portal)\n\n  Learn how to start using the GitHub Support portal for issues related to your enterprise.\n\n* [Creating a support ticket](/en/support/contacting-github-support/creating-a-support-ticket)\n\n  You can use the GitHub Support portal to create a support ticket and speak to GitHub Support.\n\n* [Using Copilot in GitHub Support](/en/support/contacting-github-support/using-copilot-in-github-support)\n\n  You can use Copilot in GitHub Support to find an answer to your question before submitting a support ticket.\n\n* [Viewing and updating support tickets](/en/support/contacting-github-support/viewing-and-updating-support-tickets)\n\n  You can view your support tickets and respond to GitHub Support using the GitHub Support portal.\n\n* [Providing data to GitHub Support](providing-data-to-github-support)\n\n  Since GitHub Support doesn't have access to your environment, we sometimes require some additional information from you."}