# GitHub Marketplace support

When you encounter issues using an app in GitHub Marketplace, you can contact the support team for the app.

## Contacting your app's provider for support

Every app in GitHub Marketplace includes a link to contact the app's support team.

1. To open GitHub Marketplace, in the top-left corner of GitHub, select <svg version="1.1" width="16" height="16" viewBox="0 0 16 16" class="octicon octicon-three-bars" aria-label="Open global navigation menu" role="img"><path d="M1 2.75A.75.75 0 0 1 1.75 2h12.5a.75.75 0 0 1 0 1.5H1.75A.75.75 0 0 1 1 2.75Zm0 5A.75.75 0 0 1 1.75 7h12.5a.75.75 0 0 1 0 1.5H1.75A.75.75 0 0 1 1 7.75ZM1.75 12h12.5a.75.75 0 0 1 0 1.5H1.75a.75.75 0 0 1 0-1.5Z"></path></svg>, then click **<svg version="1.1" width="16" height="16" viewBox="0 0 16 16" class="octicon octicon-gift" aria-label="gift" role="img"><path d="M2 2.75A2.75 2.75 0 0 1 4.75 0c.983 0 1.873.42 2.57 1.232.268.318.497.668.68 1.042.183-.375.411-.725.68-1.044C9.376.42 10.266 0 11.25 0a2.75 2.75 0 0 1 2.45 4h.55c.966 0 1.75.784 1.75 1.75v2c0 .698-.409 1.301-1 1.582v4.918A1.75 1.75 0 0 1 13.25 16H2.75A1.75 1.75 0 0 1 1 14.25V9.332C.409 9.05 0 8.448 0 7.75v-2C0 4.784.784 4 1.75 4h.55c-.192-.375-.3-.8-.3-1.25ZM7.25 9.5H2.5v4.75c0 .138.112.25.25.25h4.5Zm1.5 0v5h4.5a.25.25 0 0 0 .25-.25V9.5Zm0-4V8h5.5a.25.25 0 0 0 .25-.25v-2a.25.25 0 0 0-.25-.25Zm-7 0a.25.25 0 0 0-.25.25v2c0 .138.112.25.25.25h5.5V5.5h-5.5Zm3-4a1.25 1.25 0 0 0 0 2.5h2.309c-.233-.818-.542-1.401-.878-1.793-.43-.502-.915-.707-1.431-.707ZM8.941 4h2.309a1.25 1.25 0 0 0 0-2.5c-.516 0-1 .205-1.43.707-.337.392-.646.975-.879 1.793Z"></path></svg> Marketplace**.

   ![Screenshot of the navigation bar on GitHub. The "Open global navigation menu" icon is outlined in dark orange.](/assets/images/help/navigation/global-navigation-menu-icon.png)
2. Browse to your app's page.
3. In the left sidebar, under "Developer tools," click **Support**.
4. On the app's support page, follow the instructions on the app's page to contact the app's support team.

## Further reading

* [Using GitHub Apps](/en/apps/using-github-apps)
* [Making payments to third-parties through GitHub](/en/billing/how-tos/pay-third-parties)